Welcome to Outpace Promotions! Below, you'll find answers to some of the most common questions we receive. If you have any other inquiries, please feel free to contact us directly.
What is Outpace Promotions? Outpace Promotions is a leading provider of promotional products and marketing solutions. We specialize in custom-branded items to help businesses increase their visibility, engage with their audience, and boost their brand recognition.
What types of promotional products do you offer? We offer a wide range of promotional products including apparel, drinkware, office supplies, tech gadgets, and more. If you have a specific item in mind, let us know, and we’ll do our best to source it for you.
Can I customize products with my company’s logo? Absolutely! All our products can be customized with your logo, message, or design. Our team will work with you to ensure your branding looks perfect.
How do I place an order? To place an order, you can either contact us directly via phone or email. We'll guide you through the process and ensure everything is set up to your satisfaction.
What is the minimum order quantity? Minimum order quantities vary depending on the product. Please contact us for specifics on the items you're interested in.
How long does it take to receive my order? Production and shipping times vary based on the product and order size. Generally, production takes 1-2 weeks, and shipping can take an additional 3-5 days. Rush orders are available for an extra fee.
Can I track my order? Yes, once your order is shipped, we will provide you with tracking information so you can monitor its progress.
What payment methods do you accept? We accept major credit cards, PayPal, and bank transfers. For corporate clients, we can arrange invoicing as well.
Can you help with the design of my promotional items? Yes, our team includes graphic designers who can assist with creating or refining your artwork. We'll ensure your design looks great on the final product.
What file formats do you accept for custom designs? We accept a variety of file formats including .ai, .eps, .pdf, .jpg, and .png. If you're unsure, just send us what you have, and we’ll let you know if any adjustments are needed.
Contact Us
How can I contact Outpace Promotions? You can reach us via:
Phone: (732) 882-4900 (Please leave a text or voice message) Email: m.repace@mattspromomarketing.com Contact Form: Available on our website https://www.mattspromomarketing.com/contact.htm
We’re here to help and look forward to working with you!